Our contact details are
Address: Renishaw Hall, Renishaw Park, Eckington, Derbyshire S21 3WB
Phone Number: 01246 432 310
Email: enquiries@renishaw-hall.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Personal information that is required for season ticket membership (for example, address and customer finance information)
- Website user stats (for example, the volume of website visitors per day/month/year
How we get that information and why we have it
Most of the information and data that we collect is provided to us directly by you in the following circumstances:
- To respond to an enquiry
- To respond or acknowledge a booking in relation to our on-site activities
We use this information for us to make contact with you about the above.
Under the General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting the Estate Office on 01246 432 310 or by emailing enquiries@renishaw-hall.co.uk
(b) We have a contractual obligation
(c) We have a legal obligation
(d) We have a vital interest
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored electronically, which is firewalled and password protected. We will then dispose of your data in a timely manner and remove it from that system.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquiries@renishaw-hall.co.uk, on 01246 432 310 or by post to Renishaw Hall & Gardens, Renishaw Park, Derbyshire, S21 3WB if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@renishaw-hall.co.uk or 01246 432 310.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
